Cancellation Policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date of conclusion of the contract.

To exercise the right of cancellation, you must notify us (GRNR CONSULT, info@grnr-consult.com) of your decision to cancel this contract in a clear and unambiguous manner (e.g. by letter or e-mail). Your notice of cancellation does not have to be in any particular form, but must contain at least the following information Name, email address, date of contract.

In order to comply with the cancellation period, it is sufficient to send your notice of cancellation before the end of the cancellation period.

Consequences of cancellation

If you cancel the contract, we will reimburse you for all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), without undue delay and in any event no later than 14 days after the day on which we are notified of your decision to cancel the contract.

For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you, and in no case will you be charged any fees for this refund.

If you have requested the Services to commence during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the Services already provided at the time you notify us of the exercise of the right of cancellation in respect of this Contract, compared to the total scope of the Services provided for in the Contract.

Early termination

In the case of a contract for the provision of services, the right of withdrawal also lapses if the trader has provided the service in full and has only started to provide the service after the consumer has given his express consent and at the same time confirmed that he is aware that he will lose his right of withdrawal once the trader has fully performed the contract.